Todd, Bremer & Lawson, Inc. (“TBL,” “we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website at https://www.tbandl.com and when you communicate with us through text messaging (SMS/MMS) and other business communications.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Introduction & Contact Information
This Privacy Policy applies to personal information processed by Todd, Bremer & Lawson, Inc. in connection with our website and communications services.
Todd, Bremer & Lawson, Inc. — P.O. Box 36788, Rock Hill, SC 29732
Phone: 877-427-6544 | Email: collect@tbandl.com
2. Information We Collect
Personal Information may include: name, mobile telephone number, email address, mailing address, account-related information, records of communications, and SMS consent and opt-in records.
Information Collected Automatically: When you visit our website, our hosting provider may collect IP address, browser type, device information, and date/time of access. We do not use advertising technologies, behavioral tracking tools, or marketing pixels.
We do not intentionally collect sensitive personal information through our website.
3. SMS Communications & Consent
We may collect your mobile telephone number and consent information when you voluntarily opt in to receive SMS/MMS communications. We use this information solely for account communications, customer service notifications, payment-related communications, and other authorized communications.
SMS Consent Protection: Text messaging opt-in data, consent records, and mobile telephone numbers will not be sold, rented, shared, or disclosed to third parties for marketing or promotional purposes.
4. How We Use Your Information
We use personal information to communicate regarding accounts and services, provide customer support, send authorized SMS messages, maintain consent records, comply with legal obligations, protect against fraud, and establish or defend legal claims. We do not use personal information for targeted advertising or behavioral profiling.
5. How We Share Your Information
We may share information with trusted service providers including: Hostinger (website hosting), Microsoft (email and productivity), and FACS – Flexible Automated Collection Software (business operations). These providers may access information only as necessary and are required to maintain confidentiality.
We may also disclose information when required by law. We do not sell personal information.
6. Data Security & Retention
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. We retain information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Privacy Rights
Depending on your location, you may have the right to know what information we collect, access or correct your information, request deletion where permitted, and withdraw consent. Contact us at collect@tbandl.com or 877-427-6544.
7A. California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights regarding your personal information:
Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected, the sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request deletion of personal information we have collected from you, subject to certain legal exceptions.
Right to Correct: You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing: Todd, Bremer & Lawson, Inc. does not sell or share your personal information as those terms are defined under the CCPA/CPRA. You may nonetheless submit an opt-out request through our Do Not Sell or Share My Personal Information page.
Global Privacy Control (GPC): We recognize automated opt-out preference signals, including the Global Privacy Control (GPC), and treat them as a valid request to opt out of the sale or sharing of personal information for the browser or device transmitting the signal.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. To exercise these rights, contact us at collect@tbandl.com or 877-427-6544. We will verify your request before processing it.
8. Opting Out of Text Messages
You may withdraw consent to receive SMS/MMS communications at any time by replying STOP to any text message, or by calling 877-427-6544. You may receive one final confirmation message after opting out.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the revised Policy.